Privacy policy

Last updated:

DAISH (“we”, “us”) operates daish.co.nz. This policy explains how we handle information.

Information we collect

When you submit an enquiry form, we collect your name, email address and message, plus your business name, phone number and the area you’re interested in if you choose to include them. We do not collect payment information directly.

With your enquiry we also keep a note of how you reached the site: the page you landed on, the site that linked you (if any) and any campaign tags in the link, such as those on an ad. Your browser holds this only for your visit and sends it only with the form. To limit repeated submissions we keep a scrambled code made from your IP address, not the address itself.

If you fill in a lead form on one of our Facebook or Instagram ads, Meta passes us the details you enter there, and we handle them in the same way as an enquiry.

How we use it

We use your information to reply to your enquiry and to keep a record of our conversation with you. We use the note of how you found us to understand which links and ads bring enquiries. We do not sell your information.

Who handles it

We use a small number of service providers to run the site and handle enquiries. They process information only on our behalf, to provide their service to us:

  • Vercel hosts the website.
  • Neon hosts the database where enquiries are stored.
  • Resend sends the email that tells us a new enquiry has arrived.

Some of these providers, and Google Analytics below, store information outside New Zealand, for example in Australia or the United States.

How long we keep it

We keep enquiries only as long as we need them to reply to you and to keep our business records, then delete them.

Analytics and cookies

We use Google Analytics 4 (via Google’s gtag) to understand how visitors find and use the site. It sets cookies and collects usage data such as pages viewed, approximate location, device and browser type, and how you reached the site. We also use Vercel Analytics and Speed Insights, which measure traffic and performance without cookies.

This helps us improve the site and our marketing. We do not use it to identify you personally, and we do not sell it. You can opt out of Google Analytics using Google’s opt-out browser add-on (opens in a new tab) or disable cookies in your browser settings. See how Google uses data (opens in a new tab) for more.

Your information

We handle your information under New Zealand’s Privacy Act 2020. You can ask to see the information we hold about you, and ask us to correct or delete it, by emailing info@daish.co.nz.

If you’re not happy with how we’ve handled your information, you can complain to the Privacy Commissioner (opens in a new tab).

Contact

For any privacy questions, contact us at info@daish.co.nz.